Contact Us - Lensee

For extra help that our FAQ page might not cover, contact us online. Just complete the form below, press “confirm”, and a Customer Support expert will get back to you as soon as possible.

Please note: For questions about an order, be sure to include your Order ID number. To find your Order ID, log into My Account.

Click here to track your order

Categorise your inquiry *

Mail address *
Please ensure your Email address is not misspelled, otherwise you will not receive our reply.

First Name *

Last Name *

Order ID
If your inquiry is about delays or a defective lens please fill this in.

Inquiry * maximum length 1000.

maximum image size 2MB. jpg/png/gif/pdf formats only.

Our Customer Support team is available from Mon-Fri, 9:00 am until 5:00 pm PST (Pacific Standard Time). We are closed on weekends and most holidays. To prevent our email from going to your spam folder, please add info@lensee.com to your “safe sender” contact list.